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	<title>Pearl Strategies &#187; Internal communications</title>
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		<title>Pearl Strategies &#187; Internal communications</title>
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		<title>Southern charm earns eyes and ears</title>
		<link>http://pearlstrategies.wordpress.com/2009/12/07/southern-charm-earns-eyes-and-ears/</link>
		<comments>http://pearlstrategies.wordpress.com/2009/12/07/southern-charm-earns-eyes-and-ears/#comments</comments>
		<pubDate>Tue, 08 Dec 2009 02:39:05 +0000</pubDate>
		<dc:creator>Laura</dc:creator>
				<category><![CDATA[Cotton tips]]></category>
		<category><![CDATA[Etiquette]]></category>
		<category><![CDATA[Internal communications]]></category>
		<category><![CDATA[Interpersonal communication]]></category>
		<category><![CDATA[Laura Cotton]]></category>
		<category><![CDATA[Personal image]]></category>
		<category><![CDATA[Public Relations]]></category>
		<category><![CDATA[Social manners]]></category>
		<category><![CDATA[Trinidad Culture]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[pearl strategies]]></category>
		<category><![CDATA[sincerity]]></category>

		<guid isPermaLink="false">http://pearl-strategies.com/?p=131</guid>
		<description><![CDATA[I walked away from class with a few giggles of my own. Something as simple as showing them a little bit of “me” – something unique – was all it took to win over the tough crowd. It’s amazing what a dose of genuine self will do.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=pearlstrategies.wordpress.com&#038;blog=7491121&#038;post=131&#038;subd=pearlstrategies&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Every Sunday, I teach a class of 14 to 17 year-old West Indian students in Port of Spain, Trinidad. Not surprising, they aren’t particularly the most attentive bunch and so I am always brainstorming ideas to help keep their eyes and ears focused on me. This Sunday, before I could implement any of my ideas, one girl volunteered, “Laura, would you turn on your southern accent in class today?”</p>
<p>Lightblub!</p>
<p>“Well … if I speak to you in my home accent, would you listen to me during the entire class?”</p>
<p>My answer was chorus of yeahs and simultaneous head nods.</p>
<p>“OK … raise your right hand and repeat after me. I promise to listen the entire class if Laura speaks in her southern accent during the entire class.”</p>
<p>All 10 hands were raised and voice repeated my statement.</p>
<p>“Alriiiight ya’ll, let’s get staaaaarted.”</p>
<p>After a few shocked giggles (and my answer to why the accent is turned off most of the time) we started the class and the group sure ‘nuf remained true to its commitment.</p>
<p>I walked away from class with a few giggles of my own. Something as simple as showing them a little bit of “me” – something unique – was all it took to win over the tough crowd. It’s amazing what a dose of genuine self will do.</p>
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		<slash:comments>1</slash:comments>
	
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			<media:title type="html">Laura Cotton</media:title>
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		<title>It&#8217;s not about the fork</title>
		<link>http://pearlstrategies.wordpress.com/2009/11/03/its-not-about-the-fork/</link>
		<comments>http://pearlstrategies.wordpress.com/2009/11/03/its-not-about-the-fork/#comments</comments>
		<pubDate>Tue, 03 Nov 2009 16:46:49 +0000</pubDate>
		<dc:creator>Laura</dc:creator>
				<category><![CDATA[Cotton tips]]></category>
		<category><![CDATA[Etiquette]]></category>
		<category><![CDATA[Internal communications]]></category>
		<category><![CDATA[Interpersonal communication]]></category>
		<category><![CDATA[Laura Cotton]]></category>
		<category><![CDATA[Personal image]]></category>
		<category><![CDATA[Public Relations]]></category>
		<category><![CDATA[Social manners]]></category>
		<category><![CDATA[business etiquette]]></category>
		<category><![CDATA[civility]]></category>
		<category><![CDATA[corporate communications]]></category>
		<category><![CDATA[manners]]></category>
		<category><![CDATA[pearl strategies]]></category>
		<category><![CDATA[relationship building]]></category>
		<category><![CDATA[relationships]]></category>

		<guid isPermaLink="false">http://pearl-strategies.com/?p=115</guid>
		<description><![CDATA[Etiquette isn’t about a big set of rules, forks and RSVPs. It’s about how you act to build relationships.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=pearlstrategies.wordpress.com&#038;blog=7491121&#038;post=115&#038;subd=pearlstrategies&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>I just completed the Emily Post Institute Train the Trainer course for Business Etiquette. Now imagine me saying that on a date, or a first meeting with someone.  The first reaction is usually an immediate back straightening (like a instant shot of heavy starch) and comment like “Oh … I’m sure I’m using the wrong fork.” Or “Oh wow … I’m sure I’m doing sorts of things wrong.”</p>
<p>At which I wave my hand and tell them not to worry.  First of all, I don’t carry around a grade book, and that there is a time and place for everything.</p>
<p>I find most people have an immediate lack of confidence when manners, etiquette or civility is mentioned.  That is a shame considering most people behave well enough.  Etiquette isn’t about a big set of rules, forks and RSVPs. It’s about how you act to build relationships.</p>
<p>In fact, the great Ms. Emily Post said it best herself. “Whenever two people come together and their behavior affects one other, you have etiquette &#8230; Etiquette is not some rigid code of manners. It’s simply how a persons’ lives touch one another.”</p>
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			<media:title type="html">Laura Cotton</media:title>
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