Browsing All Posts filed under »Etiquette«

Elusive name reveals teaching opportunity

April 3, 2010

1

I listened carefully any time anyone called her by name. I even tried to discreetly write the phonetic spelling in my notes. But her name remained oh-so elusive so I just didn’t refer to her by name. Then in the middle of the personal branding module she asked, “May I ask something?”

Behavior comes back into play

January 20, 2010

1

I squinted my eyes. Yep … my potential business partner was one of the men I had tried to sweet talk into giving up his seats two days earlier.

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